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Brokers I Law Firms
If you have all or part of a consumer insurance claim refused by your insurer we will review their small print against the 1000’s of pages of rules they must follow. If there is a way to get your claim paid we will find it and can help you overcome their excuse.
We use the Financial Ombudsman rather than the Courts. They can force your insurer to pay your claim, but without the need for any meetings or hearings and you are not at risk of paying your insurer's legal costs.
We charge a fixed fee of £295 to review your insurance documents and explain your best arguments. Once you know what to focus on you can either use what we tell you to manage your dispute by yourself or get us to give you a fee quote to help you.
Company Number: 07268998
“I was on an expedition to the North Pole when we had to cancel our trip because of bad weather.
Our travel insurer turned down our claim and left us with a six figure bill just when we needed them most. You helped us recover nearly everything we were claiming for.”
PETE GOSS MBE
World Sailing Champion (£100k)
“I had to close my pub after the river next to it flooded. My insurer told me that their policy documents didn’t cover a flood, even though they knew I lived by a river. ClaimCert spotted a loophole in their small print, but they refused to listen, so we took them to the Financial Ombudsman and they forced my insurer to pay up.”
“My legal expenses insurer refused to pay my claim. They pointed to a clause they’d put in the middle of a pile of papers and told me to go away.
Once ClaimCert got involved they paid the full amount I was after.”
“Most people don’t think they will have an insurance claim, let alone have one refused.
If this happens to you then ClaimCert knows just what to do and say to get it paid.”
“My insurer misinterpreted the information I gave them about my claim. Instead of attempting to clarify the situation they tried to blame me by saying that my claim was fraudulent. ClaimCert got them to drop the allegation and pay the claim.”
“One of our generators costing hundreds of thousands of pounds was damaged beyond repair when some lifting equipment failed. Our insurer hid behind a policy clause typically used when tower cranes hit each other. You helped us get a decent settlement and avoid costly and lengthy litigation.”
MD Lloyd’s Broker
MD Generator Company
Unlucky for some
1 in 13 insurance claims are refused
We get refused insurance claims paid
Office mobile 07597 492766
We are a small team of specialists who have unrivalled expertise in getting refused consumer insurance claims paid.
We are run by Steve Smart and Nick Edwards and one of us will always oversee your case.
We regularly feature on national and regional radio as insurance claim experts, including LBC’s Money Hour and BBC Radio’s Sound Advice.
Please note we are not run as a law firm and do not practice as Solicitors. This means that we are NOT regulated by the Solicitors Regulatory Authority (SRA) so you will not get the same regulatory protection as a client of a firm that is regulated by the SRA.